In high-stakes negotiation, the first number mentioned is not a proposal. It is a gravitational field.
I observe a chronic failure in procurement teams: allowing the supplier to speak first without a defensive strategy. This exposes the negotiation to the Anchoring Effect – a cognitive bias where the initial piece of information distorts all subsequent analysis.
If you do not control the anchor, you do not control the outcome.
The Gandhi Protocol: A Case Study in Data Distortion
To demonstrate the severity of this bias, I conduct a diagnostic experiment with senior executives. I ask a simple, binary question containing a random numerical value:
“Do you think Mahatma Gandhi died before or after the age of 40?”
The rational brain knows this is incorrect. Gandhi was a revered statesman, clearly elderly.
However, when I subsequently ask for a specific estimate of his age at death, the data is consistent:
- The estimates cluster around the mid-50s or 60s.
- The Fact: Gandhi was 78.
The Autopsy:
Why did seasoned professionals miss by nearly two decades? Because the number „40” acted as a psychological tether. Even though they knew it was wrong, their brains adjusted from 40, rather than retrieving independent data. They adjusted insufficienty.
The Commercial Application: The „List Price” Trap
Suppliers weaponise this bias daily.
When a vendor presents a „Standard List Price” or an inflated „Rate Card,” they are dropping an anchor.
They know you will negotiate them down. But because they started at an artificially high altitude (e.g., 100€), you feel like a winner when you settle at 80€.
The Reality: The true market value was 60€. You did not save 20€; you overpaid by 20€ because you negotiated relative to their anchor, not your data.
Surgical Counter-Measures
Negotiation is a contest to frame the narrative. Do not be reactive.
1. Drop the Anchor First (Offense)
If you have robust market data, put your number on the table immediately. This forces the counterparty to adjust around your figure. You set the „Zone of Reasonableness.”
2. The Total Reset (Defense)
If the supplier drops an aggressive anchor, do not counter-offer immediately.
If you counter, you validate their range (e.g., They say 100€, you say 50€ → you just agreed to trade between 50€ and 100€).
Instead, reject the anchor entirely:
- „That number is not based on market reality. We need to start this discussion again based on cost-drivers, not list prices.”
The Directive
Your intuition is not immune to this bias.
- Ignore the first number. Treat it as noise, not signal.
- Anchor your position in data.
- Never let an absurd price stand unchallenged.
If you allow the anchor to set the frame, you have already lost the margin.
2 comments
Negotiating a salary for a new job.
Namaste Rajani, your comment is spot on. The question is who is going to anchor whom – the potential Employer… or the potential Employee. Many believe only the former one can do it. And we may always challenge that „belief”!
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